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“With Personalized Service, we give our store a face”
MediaMarktSaturn is not just any retailer. Our employees are the key success factor on our path to becoming an Experience Champion. As diverse and multifaceted as our company is, our employees, their tasks and backgrounds are just as diverse. They are our Experience Champions - because they create a unique shopping experience for our customers. Here they tell their stories. This time, the focus is on the team from MediaMarkt Dresden-Elbepark, one of our pilot stores for our personalized service.
“With Personalized Service, we give our store a face”
MediaMarktSaturn is not just any retailer. Our employees are the key success factor on our path to becoming an Experience Champion. As diverse and multifaceted as our company is, our employees, their tasks and backgrounds are just as diverse. They are our Experience Champions - because they create a unique shopping experience for our customers. Here they tell their stories. This time, the focus is on the team from MediaMarkt Dresden-Elbepark, one of our pilot stores for our personalized service.
MediaMarktSaturn shows its face: Personalized Service as the new standard in stationary retail
Europe's leading electronics retailer is setting new standards in personalization: As of this week, customers in the first 40 stores in Germany will receive personal all-round support for their purchase within a very short time – from a consultation appointment to support beyond the purchase. The "Personalized Service" will be introduced in all German stores by the end of the year.
MediaMarktSaturn wins reta Award in the "Best Artificial Intelligence" category
MediaMarktSaturn receives the renowned reta Award for its internal AI platform "Sandy". Every year, the EHI Retail Institute honors international retail companies for their outstanding technology projects. The category "Best Artificial Intelligence" honors innovative AI projects that improve decision-making, personalization and efficiency in retail.
More than just retail space: MediaMarktSaturn creates new experience areas with Space-as-a-Service
Space rethought in MediaMarktSaturn stores: With Space-as-a-Service, Europe's leading consumer electronics retailer is transforming some of its existing sales areas into experience spaces for the latest technologies, innovations and other services. Customers will be able to experience and test products and technology solutions live in even more stores. At the same time, partners and brands will have more opportunities to showcase themselves in-store and shape their approach to customers.
Instead of flowers for Valentine's Day: MediaMarktSaturn helps to create unforgettable moments with the latest technology
Just in time for Valentine's Day, MediaMarktSaturn is presenting a campaign that rethinks traditional gift-giving. Instead of the annual chocolates, roses and the like, the electronics retailer is showing how technology can create emotional experiences with a focus on its own brands.
“Everyone here deals with me very well - with my blindness, with me as a person.”
MediaMarktSaturn is not just any retailer. Our employees are the key success factor on our path to becoming an Experience Champion. As diverse and multifaceted as our company is, our employees, their tasks and backgrounds are just as diverse. They are our Experience Champions - because they create a unique shopping experience for our customers. Here they tell their stories.
