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MediaMarktSaturn

“I see us all as Experience Champions.”

MediaMarktSaturn is not just any retailer. Our employees are the key to our success in becoming experience champions. Our company is diverse and multifaceted, and so are our employees, their roles, and their backgrounds. They are our experience champions—because they create a unique shopping experience for our customers. Here they tell their stories. This time: Jamal Bataineh, Boutique Manager at Tech Village Berlin.

MediaMarktSaturn

"We are working together to empower women."

The Women in Retail initiative at MediaMarktSaturn creates a framework in which women can exchange ideas and build a network. But why is this necessary at all? In this interview, Ana Maria Jaime Salcedo, founder of Women in Retail, and Eva Posan, founder of Women in Retail International, explain why they set up the network, what milestones they have already achieved and where they want to take the initiative over the next five years.

MediaMarktSaturn

Germany's best online shops: MediaMarkt and Saturn in first and second place

MediaMarkt.de has been named Germany's best online shop, closely followed by Saturn.de. In the ranking by news channel ntv and the German Institute for Service Quality (DISQ), the two online stores took first and second place this year. Nine companies were evaluated in the category “Electronics with store network”.

MediaMarktSaturn

Continuous growth: MediaMarktSaturn Marketplace continues positive development and further expansion

MediaMarktSaturn is making steady progress in expanding the marketplace: In the third quarter 2023/24, the gross merchandise value (GMV) more than doubled compared to the prior-year quarter and more than 1.6 million products from around 1,470 sellers are now available on the platform. With the launch in Italy, the introduction of financing services for marketplace products and the expansion of refurbished products, the company has already laid further important cornerstones to achieve its target of €750 million GMV by 2025/26.

MediaMarktSaturn

Experience Digital Transformation: Human-driven Journey

In today's rapidly evolving business landscape, digital transformation is not just a trend, it is a necessity. At MediaMarktSaturn, people are at the heart of the digital transformation. By embedding innovation and digital transformation in our mindset and empowering employees, we are improving the customer and employee experience and building a future-ready organization.

MediaMarktSaturn

How technology can be experienced through different store formats

MediaMarktSaturn is transforming itself from the pure product provider of the past into a customer-centric omnichannel service platform. The company, which operates in 11 European countries, is aligning all of its decisions with the needs of its customers. The shopping experience is constantly being improved on all channels - in-store, online and in the app. This is why MediaMarktSaturn continues to invest heavily in its brick-and-mortar stores. They should be places of experience, always where our customers need us. To this end, the stores are being continuously modernized and four core formats have been rolled out in all countries over the past few years: Lighthouse, Xpress, Smart and Core. Wherever possible and promising, new concepts such as a Mobility Store or Space as a Service offerings are being tested.

MediaMarktSaturn

MediaMarktSaturn ignites the next stage in its marketing transformation with the allocation of international media management

Since the launch of its Europe-wide brand campaign "Let's Go" in October 2022, the Company has been working on the continuous evolvement of its brand. Now, with a new media agency that is working across national borders for the first time, the full opportunities are also to be exploited in the media sector.