“Everyone here deals with me very well - with my blindness, with me as a person.”
MediaMarktSaturn is not just any retailer. Our employees are the key success factor on our path to becoming an Experience Champion. As diverse and multifaceted as our company is, our employees, their tasks and backgrounds are just as diverse. They are our Experience Champions - because they create a unique shopping experience for our customers. Here they tell their stories.
Michael Glossner has been part of the team at MediaMarkt in Solln for 24 years. He began his training as a retail salesman in 2000, gained a lot of sales experience and then moved to the Service Center.
In 2006, Michael lost his sight due to a stroke of fate. And he first had to adjust to his new life situation himself.
With the support of his team, Michael developed into a new role. Today, he is a telecommunication operator.
He primarily supports our customers in the area of repairs - and does so with passion: “For me, it's a good day when all customers are happy on the phone.”
At MediaMarktSaturn, we want to create an inclusive working environment. Our aim is for all our employees to have the same opportunities. That's why we also want to provide our colleagues with disabilities with the best possible support - in the store and in administration.
This also includes creating a working environment that is characterized by openness and support:
Michael particularly appreciates working with his colleagues: “How do colleagues treat me? There are a lot of people here who deal with me as a person and with my blindness very, very well.” Conversely, Michael's colleagues also appreciate him: “I admire him for his sense of humor, he's a great guy!” says his colleague Norbert Faistbauer.
