Environmentally friendly services

We support innovative product solutions and service concepts that enable sustainable consumption. In doing so, we’re guided by the vision of a circular economy: Some of the services we offer already make it easier to use products for longer or to recycle them properly at the end of their life cycle.

Repair and maintenance  

A wide range of services are offered at the “Smartbars” in our stores – from display protection and extended warranties for new products to instant smartphone repair. These offers extend the life cycle of products and thus make an important contribution to conserving resources. In the 2019/20 financial year alone, a total of more than 2,850,000 repairs were carried out – 600,000 of which were carried out directly via our “Smartbars.”

Resale and recycling

Since 2019 already, MediaMarkt has enabled the trading in of old cell phones in exchange for a MediaMarkt gift card in cooperation with ecoATM. Through this vending machine, MediaMarkt not only makes it easier for its customers to trade in old devices quickly and easily, but also makes an important contribution to environmental protection: Functional smartphones are refurbished by our cooperation partners for resale and thus for renewed use. If the old cell phone is no longer suitable for further use, it is dismantled professionally and the valuable raw materials such as gold, copper and cobalt are returned to the recovery cycle.

Waste equipment disposal and scrapping

Other waste electrical equipment also contains valuable resources that can be recovered and reused in recycling processes. However, they also contain harmful substances that must not be released into the environment under any circumstances. They must be disposed of them correctly. For this purpose, our customers can hand in their old electrical appliances at all MediaMarkt and SATURN stores. If they buy a new appliance we’ll collect the old one free of charge when we deliver the new appliance. Subsequently, we take care of the proper treatment, recycling and disposal of the old appliance in accordance with legal requirements. More information on this service can be found on the MediaMarkt and Saturn websites.